Salon Policy

Punctuality To ensure that you have an efficient and wonderful experience at Salon Aura please arrive one time. Arriving 15 minutes late to your appointment will result in appointment cancellation and/ or a rescheduled appointment. 

New Clients/ Deposits A $50.00 deposit is required to reserve an appointment for all new clients, and for clients who have not visited the salon in more than six months. The deposit will NOT go toward your service. 

Children and guest are not permitted in the salon if not being serviced.

Consultations All new clients are subject to a consultation appointment prior to their first service. The consultation fee is $50.00 and is a separate charge from the scheduled services. The fee must be paid at the time of booking the consultation appointment. 

No Show or Late Cancellation Twenty-four-hour notification to cancel an appointment is required via salon phone call and/or voicemail. No shows (after the grace period of 15 minutes) and late cancellations (less than 24-hour notice) will result in an automatic charge to the card on file for 100% of the services booked.

Cash and all major credit cards are accepted for services and products. Gratuities are also welcomed in cash. Checks are not accepted as a form of payment.

If for any reason there was an error or mistake with a cut or color service ONLY, we will gladly adjust the cut or color within five (5) days of the original appointment at no additional charge, with the original stylist. If you would like to see a different stylist to adjust the cut or color, it will be considered a new, fee-for-service appointment.

Christina and Danielle are professionally licensed and insured, and individually responsible for any hair damage due to chemical and/or color procedures. Please consult with us separately prior to receiving services.

* We reserve the right to refuse service to anyone at any time.